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Customer Support Information FAQs: New Accounts

I have a new hosting account. How do I make payments?
Making payments is fast and secure through our Pay Pal© secure payment center. Your first month's fees are
prorated, each month after the first you will receive an email statement of balance due. All you need to do is
follow the link and make a payment. That simple.

When will I see my new website online?
Usually in a few short days after ordering it. This depends on the size of the website, whether all designing
materials are attained from you, such as pictures and information about you business, and the amount of
programming ordered. We are happy to keep you informed of progress though.

I have a hosting account with another company and my own website. Can I transfer my website to your company easily?
YES! As a matter of FAQ you can. All you need do is contact us with your hosting needs, such as type of
programming necessary to maintain your website as it is. We will inspect your current website at its current
location and then migrate it to our low cost servers.

 

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